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30 days right of return
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Complaints & After-Sales Service

If you encounter a problem after your purchase, you'll find information here on how to proceed. We answer questions about damaged or incomplete deliveries, technical issues, imbalance, missing accessories, and the processing of your claim at felgenoutlet.

What should I do if a complete bike is delivered without adhesive weights?

Check to see if there is a yellow "OK" mark on the tire. If there is, your wheel will spin perfectly smoothly without any weights.